Playsport Games Terms
These Terms are a legal agreement between you and Playsport
Games (referred to as us/we/our in these Terms). The Terms set out how you may use
the website http://www.playsportgames.com/
dedicated websites (such as http://www.motorsportmanager.com/), our apps or any games, products, forums and services
we offer through our apps or otherwise on any platform (all collectively
referred to in these Terms as our "Services").
Please read these Terms carefully.
Terms were last updated on 24/02/2020
Games General Terms & Conditions
Who is Playsport Games?
Why should you read these Terms?
Can Playsport Games change these Terms?
What do I need to do with my log-in details?
How do I close my account?
What am I not allowed to do when using the
Who owns the content made available through the
What is Playsport Games not responsible for?
What happens if I buy or download a Playsport
Games game through an app store?
Playsport Games responsible for third party websites or content?
Playsport Games responsible for third party advertising?
do I do if I think my work is available on any Services but I did not give
permission to show it?
happens if I am not happy with these Terms or the Services?
there any other legal terms I need to be aware of?
can I contact you?
I have to be a certain age to use the Services?
Games Virtual Items Terms and Conditions
When do these Virtual Items Terms apply?
Where can I buy Virtual Items?
I am ready to buy Virtual Items – what do I need
Can I transfer Virtual Items between app and
How do I use my Virtual Items?
What am I not allowed to do with my Virtual
What legal terms do I need to be aware of when I
am purchasing Virtual Items?
Can I cancel my order once I have bought my
What happens to my Virtual Items if my account
is suspended or terminated?
do I do if I have not received my Virtual Items?
is Playsport Games not responsible for?
A. Playsport Games General Terms and
Who is Playsport
Games is a company registered in the United Kingdom whose registered number is 08487983. Our contact details are set
out in “How can I contact you?” below.
should you read these Terms?
should read these Terms because they contain our legal commitments to you and a number of DOs and DON’Ts which you need to be aware of
when you use our Services. Please read these Terms carefully to make sure you
understand them. By using our Services,
you agree to accept and be legally bound by these Terms. If you do not
agree with the Terms, you should not access or use our Services.
If you wish to buy any virtual currency or items
in our Services, you should read our Playsport Games Virtual Items Terms and
Games change these Terms?
can update and change these Terms from time to time and the most current
version of these Terms will be posted onto the Website and relevant apps and
you may be invited to review and accept the revised Terms in order to continue
using the Services. You can print and save a copy of these Terms for your
What do I
need to do with my log-in details?
you have dedicated log-in details (i.e. you register for our Services and are
not logging in through a third party service such as Facebook) you need to keep
them safe! You are responsible for maintaining the confidentiality of your login
details including any user name, email address and password and you are also
responsible for all activities that are carried out under your account. We
would also recommend that you regularly change your password, and do not use
the same email and password combination for any other online service.
Fair gameplay is important to Playsport
Games. You therefore agree not to share your user name and password with any
other user or third party, or knowingly carry out any activity which enables a
third party to access or use your account. If we believe, acting in our
discretion, that your account is used by more than one person, we reserve the
right to suspend or terminate or cease to support your account without
cannot check the identities of people using our Services and will not be liable
if your login details are used by someone else. If you become aware of any unauthorised
use of your login details, you should notify us immediately here (firstname.lastname@example.org) though
please note that we may need to verify your identity and validate ownership of
be alert for other websites and services which may pretend to be us or to be
associated with us. If in doubt, please contact us here (email@example.com).
wish to close your account(s) with any of our Services, please contact us here (firstname.lastname@example.org).
What am I
not allowed to do when using the Services?
You agree to follow the
following rules (“the Rules”). You agree that you will not post,
distribute, or otherwise make available or transmit any data, text, message, graphic
or computer file that we believe:
is a personal attack on other individuals;
bullies, stalks or otherwise harasses any other
user of our Services;
is vulgar, obscene, or sexually explicit
(language or images);
is offensive, sexist, racist or discriminatory
in any way;
is a form of cheating;
encourages or advocates illegal activity or the
discussion of illegal activities with the intent to commit them;
infringes and/or violates any right of a third
party including but not limited to: (a) copyright, patent, trademark, or other
proprietary rights; (b) right of privacy (specifically, you must not distribute
another person's personal information of any kind without their express
permission) or publicity; (c) any confidentiality obligation;
contains a virus or other harmful component, or
otherwise tampers with, impairs or damages our Services or otherwise interferes
with any person or entity’s use or enjoyment of the Services;
engages in antisocial, disruptive, or
destructive acts, including "flaming," "spamming,"
"flooding," "trolling," and "griefing";
promotes and/or generates money for yourself
and/or any third party business activity;
impersonates any person or entity or
misrepresents your identity or affiliation with any person or entity;
deletes any legal notices, disclaimers, or
proprietary notices such as copyright or trademarks, or modify any logos that
you do not own or have express permission to modify; or
does not generally pertain to the designated
topic or theme of the Services.
may be warned, temporarily banned or permanently banned if we think that you have
not followed the Rules or if we believe in our sole discretion that you have
behaved inappropriately whilst using our Services. In addition, in such
circumstances, Playsport Games is entitled to remove any Virtual Items from
your account. You shall not be entitled to any refund or compensation for any
removal of Virtual items.
you believe that another user is violating these Rules, please let us know here
we cannot and do not guarantee that other users are or will be complying with
these Rules, and we will not be responsible for any other user’s lack of
compliance. You and other users are responsible for your own actions.
reserve the right to remove, or refuse to post, any material that we believe is
in violation of these Rules and, if we deem appropriate, to turn this material over
to law enforcement officials. We also reserve the right to comply with any
order or otherwise cooperate with law enforcement officials regarding the
identification of any user alleged to be using our Services in violation of the
the content made available through the Services?
All of the content and information contained in the Services
(including the games) are owned or licensed by us and are protected by
intellectual property rights. Examples include, but are not limited to: source
and object code, trademarks, logos, graphics, photographs, videos, animations,
copyrightable gameplay and texts. In particular, any
names, title, logos and designs that contain Playsport Games are exclusively
owned by us.
are not allowed to use the Services or any of the content or information they contain,
or may contain, in any way unless expressly allowed under these Terms or
expressly permitted by us. You may not reverse engineer, decompile, disassemble
or modify any Services in any way.
You acknowledge that some of the
Services may allow you to create your own personalised username and avatar and
may also allow you to communicate with other users and post messages, images,
text and other material (“User Content”) which can be seen by others.
By posting or making available
any User Content through our Services, or by sending any User Content to us,
you agree that you have the right and all necessary approvals to use such User
Content and that we can use, change or adapt it in any media without any
payment or obligation to you or anyone else. You further agree that the
availability or publishing of any such User Content as part of our Services
will not cause us to infringe the rights of any third party or to be in breach of
any applicable law or regulation. Please therefore make sure you do not post
any content which may infringe any third party rights. We may need to remove
any potentially infringing content without notice. You agree to compensate us
for any losses we suffer as a direct result of any breach by you of any of the
promises made by you in this paragraph.
What is Playsport
Games not responsible for?
do not guarantee that the Services will always be available or be
uninterrupted, timely, secure or free from bugs, viruses, errors or omissions.
For example, there may be times when the
Services are unavailable due to maintenance or technical problems. We
may also change, suspend or discontinue certain Services without giving you
We will not be
liable for any loss, damage or upset that you suffer as a
consequence of any Service becoming temporarily or permanently
We (and any
third party content provider, or their respective agent), are not responsible
for the following types of loss or damage which may arise from your use of the Services:
intermittent or permanent connection loss;
to your computer system or loss of data (whether due to a virus or other
malicious software or not), except where this is caused by us not using
reasonable care and skill;
damage or upset that you suffer as a consequence of the actions of another user;
damage which is caused by us when it does not comply with the Terms but which we
and you could not anticipate nor expect to happen when you started using the Services;
loss which is indirect or a side effect of the main loss or damage and which we
and you could not anticipate nor expect to happen when you started using the Services,
for instance if you lose revenue or salary, profit, opportunity or reputation;
loss or damage if the Services are not provided to you or are interrupted or
suspended or if we do not comply with the Terms because of events beyond our control,
such as an act of God, accident, fire, lockout, strike or other official or
unofficial labour dispute, civil commotion or other act or event beyond our reasonable
Nothing in the
Terms excludes or limits our liability for death or personal injury caused by
negligence, or for fraud.
are provided on an 'as is' and 'as available' basis. We do not make any
representation, guarantee or promise in respect of the Services, including,
without limitation, any statements made by other users, third parties and/ or advertisers
on or via the Services. We may change
the Services at any time at our discretion.
We may also make different features or promotions in our Services
available to different users so your experience of using the Services may not
be identical to other users.
will take reasonable steps to ensure that our Services are free from viruses
and other malicious software but we also recommend you use applicable
anti-virus software as relevant.
happens if I buy or download a Playsport Games game through an app store?
will also be asked to agree to the relevant app store terms which will apply in
addition to these Terms. We suggest that you read these app store terms
you download a Service onto your smartphone or tablet, it may offer push
notification features. You may accept or refuse these, and can subsequently turn
these off by visiting the settings menu on your device.
you purchase any content through one of our Services via an app, for example Virtual
Items or Subscriptions, then the relevant app store provider’s terms and
conditions applicable to in-app purchases will apply. You acknowledge that any billing and transactions are handled by the app
store provider. You should contact the app store provider directly if you have
any payment related issues with in-app purchases.
Games responsible for third party websites or content?
some pages you may see links to third party websites, advertising or content
provided by third parties. These links are provided by third parties and not by
We do not endorse any
third party website or content which is linked from our Services. Subject to
applicable law or regulation, we are not responsible or liable for anything
that happens to you or your data when you visit these third party websites or
use third party content. If you visit any third party website, please be aware
you will need to be aware of.
Games responsible for third party advertising?
On some pages you may see advertising content provided by
third parties. We do not control the advertisements that are placed via our
you click on any advert, you will be dealing with external companies
responsible for that advert. We are not responsible or liable for anything that
happens to you when you visit these third party websites or use third party
content. If you visit any third party website, please be aware that it may have
to be aware of.
What do I
do if I think my work is available on any Services but I did not give
permission to show it?
you believe that your work is included in any Services and this is violating
your intellectual property rights, please advise us immediately here (email@example.com) and we will
investigate the matter.
happens if I am not happy with these Terms or the Services?
using our Services, you agree to accept and be legally bound by these Terms. If
you do not agree with the Terms, you should not access or use our Services.
will do our best to resolve any disputes over these Terms. If you wish to take
court proceedings against us you must do so within the United Kingdom. If you
live in England or Wales, the laws of England and Wales will apply.
If we are unable to resolve any disputes
between us regarding the delivery of services you have the right to refer the
dispute to the EU’s Online Dispute Resolution platform at: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage.
any other legal terms I need to be aware of?
Services are made available for personal and not commercial use. We do permit
promotional references to our Services (for example reviews via social media
and in blogs) but we do reserve the right to ask you to remove such content or
refrain from further action.
cannot assign, sub-license or otherwise transfer any or all
of your rights or obligations under these Terms to any other person.
any part of these Terms is or becomes invalid, illegal or unenforceable, it
shall be amended to the minimum extent necessary to make it valid, legal and
enforceable. If that part cannot be amended, it will be deleted. The amendment
or deletion of any part of these Terms shall not affect the validity and
enforceability of the rest of the Terms.
we do not enforce any right we have against you, this
does not prevent us from enforcing this right at a later date.
person who is not a party to these Terms does not have any rights under them.
How can I
customer support queries, please contact us:
For business queries, please email:
Services are not directed at children. For some Services you may need to
register and should be at least 13 or over to do so.
you help someone who is under 13 to register for or otherwise use any Services you
assume full liability for any consequences and that, under no circumstances
including, but not limited to, negligence, neither we nor any third party
content provider nor their respective agents shall be liable for any direct,
indirect, incidental, special or consequential damages arising out of such use.
B. Playsport Games Virtual Items Terms and
read these terms and conditions (“Virtual
Items Terms”) carefully before purchasing any virtual items, benefits, upgrades,
unlockables, cosmetics, skins, gameplay features or coins, cash, tokens or
other in-game currency (“Coins”), in
each case, available through or otherwise in relation to our Services (together
"Virtual Items"). By directly
or indirectly (such as through Subscriptions) purchasing any Virtual Items, you
agree to be bound by these Virtual Items Terms and the Terms http://www.playsportgames.com/mmo/terms.These
Virtual Items Terms are in addition to the Terms and if there is a conflict
between the Virtual Items Terms and the Terms, the Virtual Items Terms shall
these Virtual Items Terms apply?
These Virtual Items Terms cover your purchase and use of Virtual
Please be aware that a
number of our Services have more than one type of in-game currency. If
this is the case, there will be different items which can be purchased with each
type of in-game currency, and each may be acquired in different ways.
Coins and items can only be used in line
with these Virtual Items Terms and
within the game account in which they are purchased or otherwise acquired. You
acknowledge that certain additional in-game functionality may only be
accessible in exchange for Coins.
Virtual Items Terms also apply
if you win or are given any Virtual Items because you have participated in a gameplay feature, competition,
survey or marketing campaign.
I buy Virtual Items?
of our games let you buy Virtual Items. You can recognise these games because
they have an option to purchase Virtual Items, either in an in-game shop or, in
the case of Coins, usually at the top of the specific game playing window. Games
may allow you to buy different amounts of Virtual Items and may have temporary offers or sales for Virtual Item purchases.
note that when purchasing Virtual Items
through one of our games, which you have downloaded from an app store, there
may be additional terms and conditions which apply. You may be asked to agree
to the app store provider's own terms and conditions, which will apply in
addition to these Virtual Items Terms.
We suggest you read app store terms carefully and follow the process provided
by the relevant app store.
ready to buy Virtual Items – what do I need to do?
can buy Virtual Items from us for
real money if you are 18 years of age or older or, if you are under 18, have
the permission of a parent or guardian. We may ask you to provide the details
of your parent or guardian from time to time.
you want to buy any Virtual Items, please follow the steps set out in the game
which you have downloaded. If you experience any difficulties when purchasing Virtual
Items, you can contact us at firstname.lastname@example.org.
note the following:
You may be presented with multiple Virtual Items bundles, with different virtual
currency options if applicable, and with different prices and amounts of Virtual
Items to choose from. Please
select the bundle that you wish to purchase, review this selection and, if you
are happy, please proceed to check out. If you are purchasing Virtual Items through the Website, you will
automatically be redirected to our third party payment provider website. If you
are purchasing Virtual Items through
an app, your payment will be processed through the applicable app store and
additional app store terms and conditions may apply.
The price of Virtual Items is as stated at the time you place your
order, except in the case of obvious error. We try and ensure that all prices stated
are accurate but errors may occur. The price includes value added tax (where
We are entitled to change the purchase price for
Virtual Items at any time, before you purchase the Virtual Items.
At the time of purchase of Virtual Items, you may be offered additional Virtual
Items free of charge. These Virtual
Items Terms cover such
additional Virtual Items offered
free of charge. Subject to applicable
law and regulation, the price of Virtual Items may vary between users depending
on a number of factors including differing exchange
rates, territories and legal limitations.
If you are purchasing Virtual Items through a third party payment
provider window, you will be asked to select your preferred payment method. Note
that such payment methods are subject to change at the discretion of Playsport
Games and the third party payment provider.
Please select the payment method that you wish
to use by clicking on the relevant icon. By doing so you confirm that you are
authorised to use the payment method selected. You will then be asked to provide
certain required information to purchase the Virtual Items. If you are paying
by credit card please enter the number in full, without spaces or dashes. All
credit/debit card holders are subject to validation checks and authorisation by
the card issuer. If the issuer of your card refuses to authorise payment we
will not accept your Virtual Item order
and we are not obliged to inform you of the reason for the refusal.
We are not responsible for your card issuer or
bank charging you as a result of the processing of your credit/debit card
payment in accordance with your order. Before placing and submitting an order
for Virtual Items, you will be provided with details of the terms and
conditions of our third party payment provider. You will need to read and
accept these terms and conditions before purchasing the Virtual Items through our third party payment
Please check the accuracy of the payment
information that you have provided and correct any mistakes. When you are
ready, please click to submit your order. By doing so you: (i) agree to be
bound by the Terms and these Virtual Items Terms; (ii) agree to pay for the Virtual Items at the indicated price, and you (iii)
confirm that you are permitted to use the payment source that you have
provided; and (iv) you authorise our designated payment processor to charge the
full amount to the payment source you have identified for the transaction.
Once you have placed your order, you will
receive a confirmation on screen.
All purchased or allocated Virtual Items will be assigned to the account that
is linked with the payment provider through which the purchase or allocation is
made. It is your responsibility to
ensure that you are logged in to the correct account when making a purchase.
Games does not process payments. A third
party payment provider or the app store itself (such as Apple or Google Play
Store) handles payments. If you have any
issues or problems with payment for a Virtual Item, you should therefore
contact the third party payment provider or the app store directly.
transfer Virtual Items between app and website accounts?
if you purchase Virtual Items through one platform account, they will not
appear in other platform accounts you may have with us.
How do I use
my Virtual Items?
can spend your Coins in order to acquire other Virtual Items within the game
within which you purchased the Coins. When you use Coins to acquire another Virtual
Item within a game, the relevant amount of Coins will automatically be deducted
from your account that is connected with that game.
than Coins, the nature and duration of any Virtual Items will vary between and
within our games. Some Virtual Items may only be used a limited number of times
or only whilst you satisfy certain conditions within the relevant game.
can at any time, without notifying you, vary the scope, variety and type of Virtual
Items. Playsport Games has no obligation to make, or continue to make, any
specific Virtual Item for any game. We may also restrict or vary the type of Virtual
Items available to you based on your country of residence.
What am I
not allowed to do with my Virtual Items?
buying Virtual Items, you agree not to:
transfer Virtual Items between accounts or
between you and any other person;
transfer or attempt to transfer Virtual Items between
two or more accounts in any way; or
transfer Virtual Items between accounts by any
means that attempts to bypass normal playing rules or that is contrary to the
general purpose of a game (for example: by using one account to intentionally lose
a game to another account for the purpose of transferring credits between the
users may hold more than one account, it is strictly prohibited to use multiple
accounts to hold and use Virtual Items in any manner that is contrary to the
general purpose of a game. It is strictly prohibited to give, sell or otherwise
transfer an account or any Virtual Items to any person.
may from time to time limit the use of Virtual Items, including applying limits
to the number of Virtual Items allocated to your account at any time, and/or
the number of Virtual Items usable or redeemable within a given time period.
legal terms do I need to be aware of when I am purchasing Virtual Items?
you buy Virtual Items, you are buying a limited personal revocable licence to
use the Virtual Items. You agree that the Virtual Items do not constitute
personal property and Coins are not legal tender or currency of any kind. All Virtual Items purchased by you are
non-refundable. No interest is paid or earned on any Coins balance.
Games is entitled to expire, withdraw, replace, restrict or otherwise change
any Virtual Item at any time.
have certain rights in respect of the Virtual Items. These include that we have
the right to supply the Virtual Items to you and that the Virtual Items will be
of satisfactory quality and as described. You have certain legal remedies if we
breach any of these rights. Nothing in these Virtual Items Terms is intended to
affect these legal rights or other rights to which you may also be entitled.
we are unable to resolve any disputes between us about your purchase of the Virtual
Items or these Virtual Items Terms, you have the right to refer the dispute to
the EU’s Online Dispute Resolution platform at https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage.
cancel my order once I have bought my Virtual Items?
purchasing Virtual Items from us, you agree that we can transfer them to your
account as soon as we can. By agreeing to these terms, each time you click to
confirm a purchase, you acknowledge that you expressly consent to the supply of
the Virtual Items immediately and
acknowledge that you will lose your right to change
your mind and cancel such order within the 14-day cooling-off period otherwise provided
happens to my Virtual Items if my account is temporarily or permanently
reserve the right to temporarily or permanently ban your account if:
we or our designated payment processor are
unable to verify or authenticate any information (including payment
information) you provide in connection with the purchase or use of the relevant
we or our designated payment processor are
notified of or reasonably suspects any cheating, fraudulent, abusive or other
unlawful activity whatsoever in relation to your account, Virtual Items or Coins
you are otherwise in breach of these Virtual
Items Terms, the terms of the third party payment service provider or any other
your account is inactive for a period of 3
temporarily or permanently ban your account, we may remove any or all of the Virtual Items in your account. If this happens,
you are not entitled to any reimbursement, refund or any other compensation,
except at our sole discretion.
What do I
do if I have not received my Virtual Items?
is possible that you have successfully ordered and paid for your Coins, but you
may not have received them. Please remember that during busy periods, it can
take up to 48 hours before your Virtual Items are assigned to your account.
If you are still having issues receiving your Virtual
Items and you have not received them after a short period of time, please let
us know by contacting us here email@example.com.
should I do if someone has made an unauthorised purchase on my account?
are responsible for the security of your account and ensuring that no
unauthorised purchases occur on your account. Playsport Games is not liable for
any unauthorised purchases (including fraudulent purchases or purchases made by
minors). If you wish to pursue a refund
for such purchases, you should contact your bank or the payment provider such
as the relevant app store.
What is Playsport
Games not responsible for?
We are not
responsible for the following types of loss or damage which may arise (and have
no obligation to refund for any purchase of Virtual Items):
or loss not caused by our breach of the Virtual Items Terms;
purchases made by persons who have gained access to your account (including,
without limitation, minors or unauthorised third parties);
progress or Virtual Items on your guest account which you can no longer access.
We advise you to create a proper account and/or to link your account to
Facebook to minimise loss of your account data;
progress or Virtual Items due to disconnecting your game account from a social
media account (such as Google or Facebook);
liability incurred by you as a result of accidentally entering a match or
purchasing a Virtual Item through misclick or other mistake;
progress or Virtual Items as a result of our decision to terminate a game or remove
certain features or supporting services from a game;
damage which is caused by us when such use does not comply with the Virtual
Items Terms but which we and you could
not anticipate nor expect to happen when you started using the Virtual
loss which is indirect or a side effect of the main loss or damage and which we
and you could not anticipate nor expect to happen when you started using the Virtual
Items, for instance if you lose
revenue or salary, profit, opportunity or reputation; and
loss or damage if the Virtual Items are not provided to you are interrupted or suspended or if we do not
comply with the Virtual Items Terms
because of events beyond our control, such as an act of God, accident, fire,
lockout, strike or other official or unofficial labour dispute, civil commotion
or other act or event beyond our reasonable control.